Terms of Sale
These provisions apply to purchases of products on the following websites: www.Renauld-Sunglasses.com
Please read the following terms of sale (the "Terms of Sale") carefully before purchasing any product on the Website. Any purchase of product using this Website will be subject to these Terms of Sale. We may change our Terms of Sale from time to time. We recommend you to check the latest version of the Terms of Sale whenever you place an order. The products available on the Website are offered for sale by Renauld Sunglasses Ltd Our registered office is at . Toad Hall Cattawade Street, Cattawade, Manningtree, England, CO11 1RG In these Terms of Sale the terms "we", "us" and "our" refer to Renauld Sunglasses Ltd and "you" refers to you, the user of the Website.Eligibility to purchase product from this Website. You do not have to register to explore the Website or to purchase products through it, but registering and creating an account with us will allow you to fully enjoy the Website. Not only will shopping be easier, but your entire experience with us will become customised over time.By creating an account, you can store credit card information for easier and faster checkout, maintain an address book, review your order history and edit billing or delivery information.
When you register or make purchases through the Website, you will be required to provide certain information including your name, phone number and e-mail address. You will also be required to provide valid details of a credit or debit card (or such other payment mechanism as is permitted by these Terms of Sale) which you are legally entitled to use. We reserve the right to request additional evidence or proof of billing information where we think this is necessary. You warrant that all information you provide to us at any time is true, accurate and complete.All personal information that you provide when using the Website will be used in accordance with our Privacy Notice and applicable laws.By placing an order through this Website you warrant that you are at least eighteen (18) years old and that you are capable of entering into legally binding contracts.
Shopping Bag and Wish List
The Shopping Bag holds the products you have selected to purchase while you shop. Products you place in your Shopping Bag will remain there until you purchase them, remove them or move them to your Wish List. They will remain there even after you leave the Website unless they go out of stock before you complete your purchase in which case they will be automatically removed from your Shopping Bag.
Your Wish List allows you to store details of products that you are thinking about buying. This feature saves your selections even after you leave the Website, making it easy to relocate and purchase your favourite products in the future. Products will remain in your Wish List until they are moved to your Shopping Bag or removed.
Please note that products in your Shopping Bag or on your Wish List are not reserved for you, and they will be available for purchase by other customers until you have submitted and we have confirmed your order for them in accordance with these Terms of Sale.
Making a purchase
In order to purchase products using this Website, you must add it to your Shopping Bag and then indicate that you wish to purchase that product by proceeding to the Checkout section of the Website and entering the relevant information where instructed. You will be provided with an opportunity to review your order, check the total price of your order and the information you have provided and correct any input errors before confirming your purchase. Finally you will have to confirm that you have read and agree with these Terms of Sale.
Once you have submitted your order, we will send an email to the email address you have provided acknowledging receipt of your order and setting out details of the ordered product(s). This email does not constitute an acceptance of your order - only a confirmation that we have received it. You are encouraged to download, save or print a copy of your order confirmation and these Terms of Sale for your records.
Once we have acknowledged receipt of your order, we will check that we have your product(s) in stock. The information on this Website does not constitute a binding offer to sell products described on the Website. The contract between us will be concluded when we email you to confirm that the product(s) have been dispatched.The contract for your order will be concluded in the relevant Territory and the language will be English.Your credit or debit card will be charged when your order is ready for dispatch.
When we e-mail you the confirmation that your product has been dispatched we will attach an electronic invoice in respect of your order. Please note that we do not issue paper invoices.Products on this WebsiteNot all of the products we sell are available for sale through the Website. In the event that a product you have ordered is delayed and you have already paid a deposit we will inform you of this within seven (7) days of receiving the news that the product is delayed. Due the bespoke nature of the Renauld Sunglasses it is not possible to refund a deposit as the product is made specifically for your specification and supplier has already been partially paid using the deposit for materials.We have made every effort to display the colours and textiles of our products that appear on the Website as accurately as possible; however, as computer monitors vary, we cannot guarantee that products will be exactly as depicted on the Website.
Prices
All prices shown on this Website are in GBP and inclusive of sales tax at the applicable rate. All prices are applicable to purchases made in the relevant Territory only. If your chosen payment method is not denominated in GBP, the final price of any products you purchase will be calculated in accordance with the exchange rate on the date your payment provider processes your payment.
Our right to refuse or cancel an order
We reserve the right at any time after receipt of your order to decline your order, or any part thereof, in our sole discretion, even after your receipt of an order confirmation or after your chosen payment method has been charged. If we cancel after your chosen payment method has been charged we will refund the payment to you.We reserve the right to reject orders from any customer with whom we have an ongoing legal dispute regarding a prior order. We may cancel any order if we suspect any fraudulent activity and may refuse to process orders from customers with a previous fraudulent order history.
Methods of Payment
Full payment is required before an order can be dispatched to you this includes the balance of any deposit made.We accept the following methods of payment: Visa Credit, Visa Debit, Visa Electron, Master Card Credit, Master Card Debit, American Express, JCB and Paypal.
In the event that the sum due from you for your order cannot be debited or charged for whatever reason, your order will be cancelled and the deposit retained by Renauld Sunglasses Ltd.
By making an offer to purchase products through our Website, you authorise us, to the extent permitted by applicable law, to perform credit and anti-fraud checks on you and the payment mechanism that you have provided. These checks may be required, amongst other things, to authenticate your identity, to validate your credit or debit card, to obtain an initial credit or debit card authorisation and/or to authorise individual purchases. You authorise us to disclose information provided by you, including personal information, to third parties such as banks and the providers of credit reports for the purposes of these checks, and acknowledge that such parties may keep a record of that information. You further agree and acknowledge that we may make the information we receive from such checks available to third parties including fraud prevention and credit reference agencies. We reserve the right to put in place additional payment security systems from time to time.
For your convenience, your credit or debit card information can be stored in your account. For added security, the billing address you provide must exactly match the address on file at your debit or credit card. The processing of your order may be delayed if these addresses are different. We will prosecute any fraudulent activities relating to any attempt to reverse or seek a refund of a valid charge for an order that has been properly fulfilled and delivered to you and is not subject to a right of return.
Order Tracking and Delivery
Once your order has been confirmed and paid for in full, we endeavour to dispatch purchases within 7 working days of confirming your order (working days exclude Saturdays, Sundays and Public holidays. Stated delivery times are estimates only, and are measured from the date of dispatch. Each address you instruct us to deliver to, including gift-recipient addresses, is considered a separate order and is subject to applicable delivery charges. Customising a product requires additional processing time for your entire order, and all orders that include our Customising Renauld Mustang product may take longer to deliver.
Once your order is placed, we will send an e-mail confirming the details of your order and the selected delivery method. You can also Contact Us. We will email you a confirmation once your order is ready for dispatch.We require a signature for all products delivered using this Website. All responsibility and risk for the products you have purchased through this Website passes to you on delivery. In the event that you have purchased a product as a gift for a third party you agree that signature by a person at the stated delivery address is proof of fulfilment of your order.For security reasons, Renauld Sunglasses Ltd cannot ship any order to Post Office Boxes or accept any order where it is impossible to identify the individual delivery address.
Cancelling an Order
You can cancel an order if a deposit has not been paid. Once you have paid a deposit for a pair of Renauld Sunglasses the order cannot be cancelled due to the bespoke nature of the product.
Exchanges
We do not offer exchanges for non-faulty products. If you wish to purchase a new item, please place a new order through the website
Additional Provisions relating to Cancellations and Returns
Please note that the Renauld Sunglasses can be returned for a refund provided they are returned within 7 days, are in perfect condition and returned with all the original included items including box, lens cloth, certificate of authencity, case and brochure. If any of the items are missing a refund cannot be made.
Limitation of Liability
Please note that nothing in these Terms of Sale affects your statutory rights as a consumer including statutory rights relating to faulty or misdescribed goods. Where a product is faulty or misdescribed you may have the right to request a repair, a replacement or a refund. For further information about your statutory rights please contact your local consumer authority.We shall not be liable to you if we are prevented or delayed in the performance of any of our obligations to you if this is due to any cause beyond our reasonable control including without limitation, act of God, explosion, flood, epidemic, war and civil disturbance, strike, industrial action or stoppages of work, force majeure.Nothing in these Terms of Sale shall limit or exclude our liability (i) for death or personal injury caused by our negligence or (ii) fraudulent misrepresentation or (iii) any other liability which cannot be excluded or limited under applicable law.
General
Clause headings are for convenience only and do not affect the interpretation of these Terms of Sale. These Terms of Sale constitute the entire agreement and understanding between you and Renauld Sunglasses Ltd with respect to the purchase of goods via the Website and supersede all prior communications between you and us. If any provision of these Terms of Use is unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Sale and shall not affect the validity and enforceability of any remaining provisions.
Any failure or delay by us in enforcing (in whole or in part) any provision of these Terms of Sale will not be interpreted as a waiver of our rights or remedies.
Governing Law and Jurisdiction
These Terms of Sale shall be governed and construed in accordance with the laws of your country of residence. In the event of a dispute in relation to any purchase under these Terms of Sale, you can bring legal proceedings against us in the of the country where we are registered (United Kingdom) or the local courts in your country of residence.